Common questions

Answers, with the number in them

Approved requests leave the same business day. Card refunds settle in 3–5 business days, bank transfers in 1–2, and crypto within an hour of the network confirming. You can see which stage a request is at, with a timestamp on each, on its receipt.

US$500.00 per day on a verified standard account, and US$2,500.00 on Raw. The form refuses above it and names how much you have already taken out today; so does the engine behind the form.

New mirrors stop immediately. Positions already open stay open and become yours to manage — you can close them from the position book like any other. Stopping a copy does not close anything.

No. You need to verify to withdraw. You can deposit, trade and copy on an unverified account; the topbar carries a chip while that is still blocking something.

Nothing except the money. Same instruments, same spreads, same ticket, same limits, same receipts. The Demo book funds at US$50,000 and can be reset.

Contact

Every message gets a reference

You will get a reference like TK-7QK3M2ZB9XF4. Quote it and any agent can open the same thread — it is the same ticket the platform’s own support screen shows, and it is in the acknowledgement we email you.

Support hours24/5

Sun 22:00 – Fri 22:00 UTC

First reply< 2 h

Median, rolling 30 days

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Multi-asset execution, copy trading and automated strategies on one book.

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Risk warning. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Most retail investor accounts lose money when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Orvantis markets is a trading name of its registered operating company. Regulator: details available on request. Licence: available on request. Past performance is not a reliable indicator of future results. The figures shown on this page are illustrative.

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